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Shipping policy

Shipping Policy

At Zomo.ae, we are committed to delivering your order quickly and safely across the United Arab Emirates.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery time across the UAE is 2–5 business days depending on your location.

Please note that delivery times may vary during high-demand seasons, promotions, or public holidays.

Shipping Charges

Shipping charges will be calculated and displayed during checkout. In some cases, we may offer free shipping promotions on selected products or order values.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across the UAE. Please ensure that someone is available at the delivery address to receive the order.

If a customer refuses to accept a COD order without a valid reason, we reserve the right to restrict future COD orders.

Order Tracking

Once your order is shipped, you may receive an order confirmation or tracking update through email or phone.

Incorrect Address

Please make sure that the shipping address is correct when placing your order. Zomo.ae will not be responsible for delays or delivery issues caused by incorrect address details.

Contact Information

If you have any questions regarding shipping, please contact us:

Phone: +971525722191
Email: shopzomoae@gmail.com
Address: Al Qusais Industrial Area 1, Damascus Road 3, Dubai, UAE

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