Last Updated: June 23, 2026
At Zomo, we want you to be completely satisfied with your purchase. If you
encounter an issue with your order, we are here to help.
1. Return Window
You have 30 days from the date of receipt to request an exchange or return.
2. Conditions for Return
To be eligible for an exchange, items must be in their original condition and
unused. They must also be in the original packaging.
3. Exchanges
We offer an exchange policy specifically in cases where you receive a damaged
product or the incorrect item. We do not charge any restocking fees for these
exchanges.
4. How to Initiate a Return/Exchange
To initiate an exchange due to damage or incorrect items, please contact our
support team with your order number and photos of the item.
5. Contact Us
For any return or exchange inquiries, please contact us at:
Email: shopzomoae@gmail.com
Phone/WhatsApp: +9710525722191
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